Quick Facts About Eden Nails
Eden Nails Place, based on the comments provided, has both strengths and weaknesses. It is important to consider the overall customer experience, quality of work, and range of services offered.
Starting with the strengths, Kathy, a nail technician, is highly praised in one comment for her exceptional service. This suggests that she has built a strong reputation over the years and has consistently provided excellent nail care. Additionally, the cleanliness and sanitation of the salon are mentioned positively, indicating that the salon takes hygiene seriously. The inclusion of clean and new tools is a good indication of their commitment to providing a safe and sanitary environment.
Another positive aspect of Eden Nails Place is their customer service. Multiple comments mention the staff being friendly, patient, and accommodating. Their willingness to cater to customers with special needs, such as a disabled individual, show their commitment to inclusivity and creating a comfortable atmosphere.
The salon also offers a variety of services and options, including dip powder manicures, gel pedicures, and even a mini spa chair for children. This demonstrates their efforts to cater to a diverse clientele and accommodate different budgets.
However, the comments also highlight several weaknesses that Eden Nails Place should address to improve customer satisfaction. One recurring criticism is the quality of the nail work. Customers mentioned uneven shapes, bumpy surfaces, and crooked acrylics, indicating that the technicians may not consistently deliver high-quality results. Poor art skills and rushed designs were also mentioned, suggesting that the salon may need to invest in employee training to improve their ability to meet customer requests and provide a more professional finish.
Another weakness is the limited options for nail colors. Customers expressed dissatisfaction with the lack of variety, which is an important aspect in the nail care process. This limitation may deter individuals who value a wide range of color choices and prefer a more customized experience.
Pricing is also a concern, with customers mentioning that the salon is overpriced and not worth the cost. This, combined with subpar nail work, may lead customers to seek alternatives for their nail care needs. Constant nail breakage is another issue, suggesting that the salon may need to improve the durability and longevity of their nail treatments.
Lastly, one customer expressed disappointment with the pedicure service, stating that the technician did not properly massage or exfoliate their feet. This indicates a lack of attention to detail and a failure to meet the customer's expectations for a thorough and relaxing pedicure experience.
In conclusion, while Eden Nails Place has some strengths, such as a dedicated and friendly staff and a clean environment, their weaknesses, including inconsistent quality of nail work, limited color options, pricing, and issues with certain services, need to be addressed to improve customer satisfaction. Employee training and attention to detail can help enhance the overall customer experience and ensure that customers receive the high-quality nail care they expect from a reputable salon.
Best iLab Reviews
Kathy is The Best! She has been my nail technician for many many years. Always take care of my nails so well. ❤️❤️❤️
They were very nice and everything was clean and sanitary but the work was not well done. The shapes were not even. The nails were curved like talons and they were very flat when shaved. At first they were very bumpy and i had to ask a different tech to remove the bumps but then they were just FLAT. and the design was very rushed since they had multiple people waiting. $65 for this.
The people are amazing. Actually clean new tools. Longest pedicure massage I've ever had. This is one of those places that are so good that you almost don't want to share such a hidden gem.
They were patient with my disabled mom, and did a flawless job.
If I could give more then 5 stars I would.
The nicest people, but that's kind of the bare minimum in any business. I have tried them a few times but I find it hard to want to go back. Extremely Limited nail color options, which is a huge part of the process. Also my nails were breaking constantly. I would go back out of convenience in a tight spot but this won't be my regular spot.
Over priced. Terrible job. Worst nail job i’ve ever had. Acrylics are crooked and I asked for gel paint and I got regular. Art skills are terrible, I asked for a small heart on 4 nails and took over half an hour of her messing up, and it didn’t look good in the end.
Love going here. Kathy is meticulous and gets me in and out. I never feel rushed and my dip powder manicure and gel pedicures always last.
Very nice people. They are friendly and super talented. I've been coming here for years and love the way my nails look when done. It's my favorite nail place in the Bartlett area, and I've tried several. They offer myriad options to fit an array of budgets. They even have a mini spa chair for kids (butterfly shape) if you're like me and have a child who also wants to get her toes done on occasion.
My nails were not that great looking to start. One was very crooked and I tried to explain but she didn't understand I guess. The flower design was very simple and not done well. I got a powder dip and less then a week later 3 were cracked. I also got a pedicure and it wasn't as good as other places. She didn't really massage and didn't scrub my feet. They still felt rough after.
Eden Nails Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 09:30 AM - 04:00 PM |
How to go there
Location
Places
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