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Townsends Barber Shop

+1 304-872-3781
721 Main St, Summersville, WV 26651 United States of America
Open Today: 07:00 AM - 05:00 PM

Quick Facts About Townsends Barber Shop

Strengths of Townsend's Barber Shop:
1. Skill and expertise: Many customers comment on the precision and quality of haircuts they receive at Townsend's Barber Shop. They mention that the barbers are experienced and skilled at their craft, providing military-level cuts and saving customers from previous bad haircuts. This indicates that the barbers have a strong ability to meet customer expectations and deliver desired results, which is a significant strength of the shop.
2. Affordable pricing: Several customers also appreciate the reasonable prices at Townsend's Barber Shop. They mention that they receive excellent service and pampering at a cost that doesn't break the bank. This affordability factor can attract more customers, as people often seek value for their money. The shop's ability to offer quality service at an excellent price is definitely a strength.
3. Family-friendly atmosphere: Customers repeatedly mention the welcoming and friendly atmosphere at Townsend's Barber Shop. The fact that it is considered a family barbershop adds to its appeal, as customers feel comfortable bringing their children. This inclusivity is a strength because it helps create a sense of community and loyalty among customers.
4. Generational expertise: Townsend's Barber Shop boasts three generations of barbers, which is highly regarded by customers. The fact that they have been serving the community for a long time creates a sense of reliability and trust. Customers appreciate that the barbers have been cutting hair for generations and it contributes to their confidence in the shop's services.
5. Customer service: Multiple comments emphasize the friendly and personable staff at Townsend's Barber Shop. Customers appreciate the excellent customer service and the care taken during haircuts. The positive experiences highlight the shop's commitment to making customers feel valued and comfortable, enhancing the overall customer experience.
6. Reputation and popularity: Townsend's Barber Shop is described as a true landmark in the county, and many customers mention that it is always busy. This indicates that the shop has built a solid reputation and is highly regarded by the community. The popularity of the shop can be seen as a strength, as it suggests that they consistently deliver quality haircuts and have a loyal customer base.
Weaknesses of Townsend's Barber Shop:
1. Waiting time: While the popularity of Townsend's Barber Shop is seen as a strength, it can also lead to longer waiting times. Some customers mention having to wait, indicating that the demand for the shop's services may sometimes exceed its capacity. However, it is important to note that some customers also see a wait as a sign of a trustworthy barber, suggesting that this weakness may not be a significant deterrent for customers.
2. Limited capacity: One comment suggests that there are only three chairs in the shop, which could potentially limit the number of customers served at once. If the shop experiences a high volume of customers, it may lead to longer wait times or even turn away potential customers. Expanding the shop or increasing the number of barbers could help alleviate this weakness.
Overall, Townsend's Barber Shop has several strengths that contribute to its positive reputation among customers. The shop's skill and expertise, affordable pricing, welcoming atmosphere, generational expertise, and excellent customer service all contribute to its popularity. However, potential weaknesses in waiting time and limited capacity may need to be addressed to ensure customer satisfaction and accommodate the growing demand for their services.


Best iLab Reviews

Military cut perfection! They saved me from the hack job I got at Dillon's. They have all the pampering I expect from a real barber shop at an excellent price. There is a little bit of a wait, but I don't trust a barber who doesn't have a line.
A true landmark in our county. This is a family barbershop and they are very welcoming. And where else can you drive by at 5am and see the customers getting a haircut before work or as they get off from night shift. There is no place like Townsends barbershop. I would say 3 chairs, no waiting. But you might end up waiting just a little bit because everyone in this county goes to Townsend's. Great haircuts from a great family.
Oh this place is great 3 barbers all 3 family generations. Great with kids. Feels like I've went to them my entire life. Only started with them a year ago.
Very nice atmosphere super friendly staff made my husbands visit excellent did a fantastic job cutting his hair. Thanks will definitely will be back
Best barbershop around Bob, Brad, and Bradley really treat you well and always do a great job.
Gotta love this place. Old-school barber shop right out of Mayberry. Just like Floyd's (Andy Griffith), but with two more chairs.
Best barber shop ever to take your boys. My grandson did very well. He didn't do as well at the beauty shop????which he won't be going to anymore!
My husband went there for a haircut and they did a great job and for a great price. Would definitely recommend and we will be back.

Townsends Barber Shop Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday Closed
Tuesday 07:00 AM - 05:00 PM
Wednesday 07:00 AM - 05:00 PM
Thursday 07:00 AM - 05:00 PM
Friday 07:00 AM - 05:00 PM
Saturday 07:00 AM - 02:00 PM
Sunday Closed

How to go there

Location