Twins Nails &Spa

+1 231-375-8128

1971 Holton Rd, North Muskegon, MI 49445 United States of America

Open Today: -

Quick Facts About Twins Nails &Spa

Twins Nails & Spa has received mostly positive comments about their service and quality of work. These strengths include their ability to accommodate customers quickly, provide excellent results, create a welcoming and comfortable atmosphere, and offer long-lasting nail treatments. However, there are also a few weaknesses mentioned, such as high prices for certain services, occasional issues with chipping nails, and some unevenness in nail length. These strengths and weaknesses can be further analyzed as follows:

Strengths: 1. Fast Service: One comment mentions that Twins Nails & Spa was able to squeeze in a customer for a full acrylic set, which was appreciated as the customer had to wait. This highlights their efficiency and ability to accommodate customers quickly. 2. Excellent Results: Multiple comments express satisfaction with the end results of the nail treatments. The salon was able to match the desired nail designs perfectly, leaving customers happy and impressed. 3. Welcoming Atmosphere: The salon is described as being super nice and welcoming, particularly for customers who were nervous about their first-ever nail treatments. This demonstrates the friendly and accommodating nature of the staff, which helps customers feel comfortable and at ease. 4. Long-lasting Nail Treatments: One customer mentions that their nails last a long time without needing to be filled, indicating the quality and durability of Twins Nails & Spa's work.

Weaknesses: 1. High Prices for Certain Services: One dissatisfied customer states that the price for fills and painting shellac was $50, which they deemed to be overpriced in relation to the quality of work. This suggests that Twins Nails & Spa might charge higher prices for certain treatments, potentially causing some customers to feel that they do not receive good value for their money. 2. Chipping Nails: Another dissatisfied customer mentions that their nails chipped only a few days after getting them done, which contradicts the expectation that shellac should not chip easily. This indicates a potential issue with the quality of the nail treatment or the application process. 3. Uneven Nail Length: The same dissatisfied customer also noticed that their nails were uneven in length. This suggests that there might be inconsistencies in the skill or attention to detail among the staff, leading to uneven nail lengths.

Overall, Twins Nails & Spa seems to have strong customer service, efficient service times, excellent results, and a welcoming atmosphere. However, there are some areas that need improvement, such as addressing the pricing of certain services, ensuring long-lasting nail treatments that do not chip easily, and maintaining consistency in nail length. By focusing on these areas, Twins Nail & Spa could further enhance their reputation and meet customer expectations.

Best iLab Reviews

My daughter wanted her nails done, so we stopped in and they squeezed her in for a full acrylic set. They were faster than other salons in the area which was awesome since I had to wait for her. She showed him a photo of what she wanted and the end result was a perfect match. She was really happy and so was I. We will be going back.

My sister and I had never gotten our nails done before and we were both really nervous, but they were super nice and welcoming. They did an excellent job!! We are both thoroughly impressed and will be back for more. If you're looking for a great experience and awesome nails this is definitely the place to go!!

This is the best place ever. I absolutely love coming here and having Andy do my nails. I usually don't have to get them filled for almost 3-5 weeks.

Not impressed with the job they did sad to say 50.00 for fills and painting shellac is over priced, the work doesn't back the price. Nails were chipping few days after getting them done. Fyi shallav doesn't chip... Also All my nails were uneven length wise???? will NOT be going back

This place is my main squeeze for my nails. I won't go anywhere else. They are the only place worth going to in Muskegon.

Just switched from another salon. Been there twice and have been super impressed. Just a mani, no shellac or artificial nails. No chips after 3 weeks. She has been super gentle. Place is really clean and professional! Will keep going back!

Everybody there is super friendly and they take their time with you. There is a huge variety of colors to choose from and different spa packages as well. My stepdaughter and I go every two weeks and their work is ashtrays on point! ????????

Great service. Not enough words can express the emotion of having your nails done carefully and done right. Love this place. Plus they turned out great